Help
Resources
- How to use Keyword Catcher
- How to use Seed
- Ad Appearance
- How to improve Ad
- Create Video
- Use Video for Ad
- About Copyright / Credit
Information
Go back
Listed below are frequently asked questions. Please click to see the answer for each question. If you have any questions while using Vivinavi, please review the answers below. If you cannot find the answers to your questions, please contact Customer Support Center.
- Biz Panel
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- I would like to combine my personal and business account.
- I forgot my password.
- How are the individual and business information divided?
- How do I set up Substitute Log-in? / How can I add more email addresses for log-in?
- I would like to subscribe Vivinavi's sales and promotion emails (campaign, discounts, etc.). / How to unsubscribe emails from Vivinavi?
- Other
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- I would like to list the same advertising contents as before.
- How and when can I make payment? What kind of payment methods are accepted?
- Will my post or ad be published on multiple listing areas?
- I would like to terminate advertising service.
- I cannot go to next step when I'm making post.
- Error says, "No Posting Credit is available."
- I would like to order translation of my advertisement.
- Are any types of business prohibited from placing advertisement on Vivinavi?
- I cannot upload image or video.
- I would like to know my remaining posting credits. / How many more posts can I make?
- What is Email Pairing?
- Is there Vivinavi or BizArea app?
- What is "Your QR Code"?
